Terms, Shipping, Returns, and Guarantees

Guarantees:

We are proud of our handcrafted products, made from the finest top grain leathers and other quality materials. When you see the "AUBURN" name on our labels and imprinted in the leather, you will know it is our signature and our sign of pride.

We guarantee our products to be free of any defects in materials or workmanship. Please be reasonable and understand that any product that is misused cannot be guaranteed and could result in harm to your pet. As a responsible pet product retailer you should recommend that the pet owner carefully select the correct size and product style. Urge the pet owner to frequently inspect and replace any equipment that has signs of wear or chewing.

Terms, Shipping and Returns:

Information regarding our terms, shipping, returns can be found in our Dealer Section.

This section is only available to RETAIL DEALERS.

To enter you need to obtain a USERNAME and PASSWORD.

Return by e-mail, fax or regular mail, a completed DEALER LOGIN APPLICATION.

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